Wednesday, April 19, 2006

Revenge on the telemarketers and junk mailers

Three Little Words That Work !!

(1) The three little words : "Hold On, Please..."

Saying this, while putting down your phone and walking off (instead of hanging-up immediately) would make each telemarketing call so much more time-consuming that boiler room sales would grind to a halt.

Then when you eventually hear the Telstra's "beep-beep-beep" tone, you know it's time to go back and hang up your handset, which has efficiently completed its task.

These three little words will help eliminate telephone soliciting.

(2) Do you ever get those annoying phone calls with no one on the other end? This is a telemarketing technique where a machine makes phone calls and records the time of day when a person answers the phone.

This technique is used to determine the best time of day for a "real" sales person to call back and get someone at home.

What you can do after answering, if you notice there is no one there, is to immediately start hitting your # button on the phone, 6 or 7 times, as quickly as possible. This confuses the machine that dialled the call and it kicks your number out of their system. Gosh, what a shame not to have your name in their system any longer!!!

(3) Junk Mail Help:

When you get "ads" enclosed with your phone or utility bill, return these ads" with your payment. Let the sending companies throw their own junk mail away.

When you get those "pre-approved" letters in the mail for everything from credit cards to 2nd mortgages and similar type junk, do not throw away the return envelope.

Most of these come with postage-prepaid return envelopes, right? It costs them more than the regular 50 cents postage "IF" and when they receive them back.

It costs them nothing if you throw them away! In that case, why not get rid of some of your other junk mail and put it in these cool little, postage-prepaid return envelopes.

Send an ad for your local chimney cleaner to American Express. Send a pizza coupon to Westpac. If you didn't get anything else that day, then just send them their blank application back!

If you want to remain anonymous, just make sure your name isn't on anything you send them.

You can even send the envelope back empty if you want to just to keep them guessing! It still costs them $1.00.

The banks and credit card companies are currently getting a lot of their own junk back in the mail, but folks, we need to OVERWHELM them. Let's let them know what it's like to get lots of junk mail, and best of all they're paying for it...Twice!

Let's help keep Australia Post busy since they are saying that e-mail is cutting into their business profits, and that's why they need to increase postage costs again. You get the idea!

5 comments:

Moragg said...

People need that work. They deserve to be treated with respect from their "customers", just like every single other front-line employment. sheesh. but I'm with you on the post one.

katia said...

yeah people do need the work, but its a bit unfair when many companies use prerecorded computer messages or call centres based in other countries

Moragg said...

I grant you the computer message thing is stupid, but the people in other countries are not to blame, they, like people here are trying to work. It is the people who decide to take the call centre over there who are in the wrong, not the people working with the phone. Although, I must admit, they should get english lessons.

David J said...

That's interesting, what you say about the automatic machines.

I have heard of another reason that you might get phamtom calls: There is another sort of telemarketing machine that automatically dials four numbers at once.

The first person to answer gets immediately connected to the telemarketer, and the other three people don't hear anything.

The machine does things this way because the telemarketer does not have to wait on line while the phone rings - they can have every last second of talk time squeezed out of them.

Deanna said...

I'll be honest, I did cold calling telemarketing for aaaaages and I'll tell ya what, its a bloom'n stressful job, if you don't make x amount of sales in a week 3 times in a row or else frequently you loose your job on the spot!!!!

On the flip side if you make sales you have the potential to earn a hell of alot of money.

And no matter what it's always a fun environment to work in.

My point? Telemarketers don't really care how they get treated so long as if you're not interested get of the damn line so he/she can make a sale, simple, and if someone says hang on a moment telemarketers are trained to listen for background noise and if they can't hear anything only stay online for 4minutes then hang up unless its an elderly sounding person then wait 8mins. If there is a supervisor on (which there usually is) you can ask them to take the call and you can get back into selling.

My point is telemarketers develop a kind of resiliance to being treated like crap over the phone, it's simple, hang-up, do the finger at the phone, silently curse, grin at your mate and by then the next person has answered and you've totally forgotten about the arsehole of the previous call.

The rest about others caring or not doesn't really bother most telemarketers. At least not at the places I've worked.

DE